- If you have any problems with your order, especially in terms of fit, size or color, or if you come across any defects, we'll be happy to replace /refund the amount. Please return the unused item with tags within 10 days of receipt.
- You can call our customer center on (0250)-6293333 to book a reverse pick up from your location. Reverse pick up will be done from our side where ever feasible. In the extreme circumstances, you may be asked to send the products through a reliable courier if reverse pickup facility is not available in your area. Any amount you spend on sending the product by yourself will be reimbursed for a maximum amount of Rs.100. Please mention invoice number on the address label.
- We will refund the money or issue credit voucher, as per your choice. Refund/Credit voucher will be initiated after we receive the product at our warehouse. For Credit card/Debit card/Net Banking payments, it may take up to 2-5 business days for the refund amount to reflect in your respective account (depending upon your bank). For Cash on Delivery orders, refund will be done through NEFT (Net Electronic Fund Transfer), and it may take up to 2-3 business days for the refund amount, to reflect in your bank account. Please choose the desired option when initiating the return request on our website.
- Any discount vouchers / cashback vouchers applied will be activated again. Please note that limited period offers which run for a specific period or product specific discounts may not be available by the time you return the order. Free Gifts cannot be returned or exchanged.
Products will not be replaced due to hygiene issues as it is an intimate garment. In case the product you have received is 'damaged' or 'defective', our free & easy returns promise has got you covered.
We assure you that all products sold on Swee shapewear are brand new and 100% genuine.
Possible resolution could be replacement or exchange, backed by the 10 days replacement guarantee for all products on Swee shapewear.
Replacement is subject to availability of stock. If the product is out of stock, you will receive a full refund, no questions asked.
*Note : in case of shipping address outside India, the customer will need to pay full shipping charges whatever will be applicable.
- Return an item purchased on Swee shapewear?
- Returns are easy, simply follow these steps
- Contact us and provide order id details.
- Customer support will confirm the return request and will inform you about the process.
- Please ensure that product is in unused and original condition. Include all price tags, labels, original packing and - invoice along with the product.
- Once you have requested for a replacement, we will schedule the pickup of the originally delivered product. Please ensure that product is in unused and original condition. Include all price tags, labels, original packing and invoice along with the product.
- We arrange for pickup from most of our customer locations. It’s simple. Please follow the instructions you received by email
- Include all price tags, labels, original packing and invoice along with the product. Pack the item safely to ensure against damage in transit
- Mention the return id on the package so that we can acknowledge your return
- Also note down the courier tracking id for any future reference
- Refund/replacement will be initiated as soon as we receive the product from you in fit for resale condition.
- We do not charge extra for returns and all replacements/pickups are done free of cost.
- Number of days within which return can be initiated is 10. You must contact us within the defined period to initiate the return.
- In case of refund, the entire amount paid by you will be transferred to your account
- Customer support will inform you about the pickup process.
- Replacement is subject to availability of stock. In case a replacement is not available, Swee shapewear will refund the amount for the same.
- All this is subject to the return policy. Returns are covered by the 10 day replacement guarantee of Swee shapewear.